The second-hand marketplace Members Express Frustration Over Sizing Modifications
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has updated its measurement guidelines for women's and children's clothes failing to inform every member regarding the update.
Social Media Reaction
Numerous buyers and vendors have taken to social media claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
The company said the revised method more closely matches similar services.
They have suggested members to review their products and manually change the size where appropriate, which has left users frustrated.
Measurement Approach Modifications
Previously, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was previously a 12 but currently displays as UK 16-18.
Member Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, located in Scotland, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Required Changes
A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she explained.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, the service retracted a modification to its shipping options due to shopper criticism.